Level 3 Information Communications Technician Apprenticeship
Subject Area
Digital & IT
Student Type
Students aged 16-18 | Adults
Study Mode
Part Time
Course Type
Apprenticeship
What is the course about?
An information communications technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. You will achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience. This apprenticeship provides detailed and robust knowledge and skills (both technical and soft skills)
Why should I choose the course?
You should choose this apprenticeship if you are looking for an exciting career in IT. The programme will equip you with essential background knowledge and theory on a range of key topics (including networks, devices, operating systems, the cloud, and security) along with a personal skillset dedicated to providing excellent IT support.
What will I learn?
Key topics include business software and processes, mobile and operating systems, the cloud, networks, principles and architecture, handling, prioritising, and escalating support calls.
How is the apprenticeship delivered?
Classroom sessions at college will provide you with the underpinning knowledge, skills, and behaviours required to successfully achieve your apprenticeship.
In addition, one-to-one sessions will take place in the workplace to complete progress reviews, observations of work-based activities, professional discussions, and assess workplace product evidence.
What will the course lead on to?
You may choose to continue your studies with a degree level apprenticeship or secure employment in this sector.
What support is available?
You will be allocated a designated apprenticeship coach to guide you through your apprenticeship. We have a team of staff dedicated to providing learning support if required, as well as a Welfare Team that is on hand to offer guidance, support and help when needed.
Click here for learning support: https://wvr.ac.uk/college-life/learning-support
Why should I choose to study the course at Warrington & Vale Royal College?
We are one of the top-performing further education colleges for apprenticeships. Over nine in ten of our apprentices continue in employment or receive a promotion once they have completed their apprenticeship. We also have a dedicated apprenticeship matching service which matches your skills to a suitable apprenticeship employer. The college is dedicated to supporting you on-programme and helping you progress on to the next step.
What are the entry requirements?
Entry requirements for this apprenticeship programme are GCSE grades 9-4, or level 2 functional skills qualifications in English and maths. We will consider those who need to resit either their English or maths qualification, however those that need to resit both will not meet the entry requirements for this apprenticeship programme.
If you are required to resit either English or maths, you will be invited to undertake an initial assessment. If deemed suitable, you must be willing to achieve your level 2 English/maths qualification before the end of the apprenticeship programme as part of your study.
Careers Information
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