Your browser is unsupported and may have security vulnerabilities! Upgrade to a newer browser to experience this site in all it's glory.
Skip to main content

Level 2 Certificate Retail Operations

Subject Area

Business & Professional

Student Type

Adults

Study Mode

Distance Learning

What is the course about?

If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. This knowledge-based qualification will provide you with underpinning knowledge and understanding of the different aspects of working in the retail sector. You will develop an understanding of a wide range of retail subjects, including dealing with customers in various contexts, handling cash, stock management, and retail law.

Why should I choose the course?

This course covers everything you need to know about retail operations, including the selling process, retail law, and handling customer complaints. Completing this course is an excellent way to make sure you have the skills you need to do your job effectively. This fully online course allows you to complete your training in your own time, whenever and wherever is most convenient for you.

What will I learn?

This qualification covers a range of modules related to retail operations, including:

  • Understanding the different aspects of the retail industry
  • Learning about customer payments and the selling process
  • Understanding how to provide good customer service
  • Learning how to deal with queries and complaints
  • Understanding basic retail law and the importance of correct stock control.

What will the course lead on to?

If you are already employed within this sector or hope to be in the future, this course will boost your skills and make a valuable addition to your CV. If you wish to study further, you can view related courses on our website. For more information, contact our Learner Services Team on 01925 494400 or learner.services@wvr.ac.uk.

What support is available?

We have a team of staff dedicated to providing learning support if required, as well as a Welfare Team that is on hand to offer guidance, support and help when needed. Additionally, eligible students can access a wide range of finance and funding support to help them during their time at college.

For further information on student support please visit:

https://www.wvr.ac.uk/college-life/student-support/

Why should I choose to study the course at Warrington & Vale Royal College?

Warrington & Vale Royal College has been rated as a good college in the latest Ofsted inspection. It has an excellent reputation for vocational courses and responds to specific business needs when requested. The tutors at Warrington & Vale Royal College are highly experienced in their fields and have a great deal of industry knowledge to impart. Our distance learning courses are delivered entirely online, allowing you to benefit from expert teaching in the comfort of your own home

What are the entry requirements?

There are no specific entry requirements, but you should have access to and be able to use online learning platforms and be able to cope with level 2 literacy.

Are there any additional costs associated with the course?

There are no specific extra costs apart from access to IT and the internet, as well as any books/stationery you wish to purchase yourself.

Careers Information

Course options

Start Any Time

Duration
20 Weeks
Class Times
TBC
Location
Distance Learning
Day(s)
In your own time
Adult Fee
Free*
16-18 Fee
Contact College

Call to Enrol 01925 494 400

Starts Aug 2023

Duration
20 Weeks
Class Times
TBC
Location
Distance Learning
Day(s)
In your own time
Adult Fee
Free*
16-18 Fee
Contact College

Other similar courses

These courses may be more suited to your interests or needs

Business 1
ILM Level 3 Certificate Leadership & Management
Business & Professional
Adults
Distance Learning
Business 1
ILM Level 3 Award Leadership & Management
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Principles of Warehousing and Storage
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Mental Health First Aid & Mental Health Advocacy in the Workplace
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Equality & Diversity
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Understanding Workplace Violence & Harassment
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Information, Advice or Guidance
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Lean Organisation Management Techniques
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Team Leading
Business & Professional
Adults
Distance Learning
Business 1
Level 5 Departmental Manager Apprenticeship
Business & Professional
Apprenticeships
Part Time
Business 1
Level 5 Coaching Professional Apprenticeship
Business & Professional
Apprenticeships
Part Time
Business 1
Level 5 Human Resource Consultant/Partner Apprenticeship
Business & Professional
Apprenticeships
Part Time
Business 1
Managing & Running a Small Business
Business & Professional
Adults
Distance Learning
Business 1
Managing Conflict in the Workplace
Business & Professional
Adults
Distance Learning
Business 1
Next Steps in ICT Skills for Office Work
Business & Professional
Adults
Part Time
Business 1
Organising and Delegating
Business & Professional
Adults
Distance Learning
Business 1
Performance Management
Business & Professional
Adults
Distance Learning
Business 1
Planning and Allocating Work
Business & Professional
Adults
Distance Learning
Business 1
Prepare to Deliver Excellent Customer Service
Business & Professional
Adults
Distance Learning
Business 1
Rights and Responsibilities
Business & Professional
Adults
Distance Learning
Business 1
Solving Problems and Making Decisions
Business & Professional
Adults
Distance Learning
Business 1
Stress Management
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Understanding Climate Change & Environmental Awareness
Business & Professional
Adults
Distance Learning
Business 1
Understanding Equality and Diversity
Business & Professional
Adults
Distance Learning
Business 1
Understanding Leadership
Business & Professional
Adults
Distance Learning
Business 1
Level 3 Team Leader/Supervisor Apprenticeship
Business & Professional
Apprenticeships
Part Time
Business 1
Level 3 Human Resource Support Apprenticeship
Business & Professional
Apprenticeships
Part Time
Business 1
Level 3 Business Administrator Apprenticeship
Business & Professional
Apprenticeships
Part Time
Business 1
Level 3 Business
Business & Professional
Students aged 16-18
Full Time
Business 1
Level 2 Certificate Customer Service Principles
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Customer Service Practitioner Apprenticeship
Business & Professional
Apprenticeships
Part Time
Business 1
Level 2 Certificate Creating a Business Start-Up
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Certificate Business Administration Principles
Business & Professional
Adults
Distance Learning
Business 1
Basic Introduction to Marketing
Business & Professional
Adults
Distance Learning
Business 1
Introduction to ICT Skills for Office Work
Business & Professional
Adults
Part Time
Business 1
CIPD Level 3 Foundation Certificate People Practice
Business & Professional
Adults
Part Time
Business 1
CIPD Level 5 Associate Diploma People Management
Business & Professional
Adults
Part Time
Business 1
Level 2 Certificate Cleaning Principles
Business & Professional
Adults
Distance Learning
Business 1
Creating a Social Media Strategy
Business & Professional
Adults
Distance Learning
Business 1
Discipline in the Workplace
Business & Professional
Adults
Distance Learning
Business 1
ILM Level 5 Award Leadership & Management
Business & Professional
Adults
Distance Learning
Business 1
ILM Level 5 Certificate Leadership & Management
Business & Professional
Adults
Distance Learning
Business 1
Induction of New Staff
Business & Professional
Adults
Distance Learning
Business 1
Introduction to Business Planning, Development & Growth
Business & Professional
Adults
Distance Learning
Business 1
Introduction to Managing a Project
Business & Professional
Adults
Distance Learning
Business 1
Leading and Motivating a Team
Business & Professional
Adults
Distance Learning
Business 1
Leading Virtual Teams
Business & Professional
Adults
Distance Learning
Business 1
Level 2 Business
Business & Professional
Students aged 16-18
Full Time
Business 1
Level 2 Certificate Business Improvement Techniques
Business & Professional
Adults
Distance Learning
Warrington & Vale Royal College Logo
Back
Back