Level 2 Certificate Information, Advice or Guidance
Subject Area
Business & Professional
Student Type
Adults
Study Mode
Distance Learning
What is the course about?
If your job role involves providing information, advice, or guidance (IAG), this qualification is ideal for you. The course is also suitable for those wishing to secure a role that involves providing IAG to others. Completing this course would benefit learning support workers, mentors, tutors, outreach works, and people working in voluntary organisations or with adult or community groups. This fully online course covers communication techniques, interpersonal skills, group interactions, and how to store and retrieve information in a way that complies with the law.
Why should I choose the course?
For many organisations, it is vital to be able to offer clear and accurate IAG. It is also essential to know what can legally and professionally be shared. If you provide information, advice, or guidance as part of your role, this level 2 course can help you brush up on your skills and make sure you're aware of the fundamental rules for successful information sharing.
What will I learn?
This course will explore the following aspects of IAG:
- Exploring communication techniques
- Studying how values, attitudes and beliefs can affect interactions
- Developing interaction and interpersonal skills
- Learning how information, advice or guidance can be explored
- Learning how group interaction can be utilised
- Managing information, including storage and retrieval
- Learning how to comply with the law.
What will the course lead on to?
If you are already employed within this sector or hope to be in the future, this course will boost your skills and make a valuable addition to your CV. If you wish to study further, we have a range of adult courses which can be viewed on our website. For more information, contact our Learner Services Team on 01925 494400 or learner.services@wvr.ac.uk.
What support is available?
We have a team of staff dedicated to providing learning support if required, as well as a Welfare Team that is on hand to offer guidance, support and help when needed. Additionally, eligible students can access a wide range of finance and funding support to help them during their time at college.
For further information on student support please visit:
Why should I choose to study the course at Warrington & Vale Royal College?
Warrington & Vale Royal College has been rated as a good college in the latest Ofsted inspection. It has an excellent reputation for vocational courses and responds to specific business needs when requested. The tutors at Warrington & Vale Royal College are highly experienced in their fields and have a great deal of industry knowledge to impart. Our distance learning courses are delivered entirely online, allowing you to benefit from expert teaching in the comfort of your own home.
What are the entry requirements?
There are no specific entry requirements, but you should have access to and be able to use online learning platforms and be able to cope with level 2 literacy.
Are there any additional costs associated with the course?
There are no specific extra costs apart from access to IT and the internet, as well as any books/stationery you wish to purchase yourself.
Careers Information
Other similar courses
These courses may be more suited to your interests or needs
Level 2 Certificate Principles of Warehousing and Storage
Level 4 Diploma Digital Marketing
ILM Level 3 Diploma Leadership & Management
Level 2 Certificate Equality & Diversity
Level 2 Certificate in Mental Health First Aid & Mental Health Advocacy in the Workplace
Level 2 Certificate in Understanding Workplace Violence & Harassment
Level 2 Certificate Lean Organisation Management Techniques
Level 2 Certificate Team Leading
Level 3 Team Leader/Supervisor Apprenticeship
Level 3 Human Resource Support Apprenticeship
Level 5 Coaching Professional Apprenticeship
Level 5 Departmental Manager Apprenticeship
Level 5 Human Resource Consultant/Partner Apprenticeship
Managing & Running a Small Business
Managing Conflict in the Workplace
Next Steps in ICT Skills for Office Work
Organising and Delegating
Performance Management
Planning and Allocating Work
Prepare to Deliver Excellent Customer Service
Rights and Responsibilities
Solving Problems and Making Decisions
Stress Management
Level 2 Certificate Understanding Climate Change & Environmental Awareness
Understanding Equality and Diversity
Understanding Leadership
Level 3 Business Administrator Apprenticeship
Level 3 Business
Level 2 Certificate Customer Service Principles
Level 2 Customer Service Practitioner Apprenticeship
Level 2 Certificate Creating a Business Start-Up
Level 2 Certificate Business Administration Principles
Basic Introduction to Marketing
Introduction to ICT Skills for Office Work
CIPD Level 3 Foundation Certificate People Practice
CIPD Level 5 Associate Diploma People Management
Level 2 Certificate Cleaning Principles
Creating a Social Media Strategy
Discipline in the Workplace
Grow Your Own Business through Social Media
ILM Level 5 Award Leadership & Management
ILM Level 5 Certificate Leadership & Management
Induction of New Staff
Introduction to Business Planning, Development & Growth
Introduction to Managing a Project
Introduction to Starting a Business
Keeping Safe - Financial Fraud, Identity Theft & Cybercrime
Leading and Motivating a Team
Leading Virtual Teams
Level 2 Business