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Level 2 Certificate Information, Advice or Guidance

Subject Area

Business & Professional

Student Type

Adults

Study Mode

Distance Learning

What is the course about?

If your job role involves providing information, advice, or guidance (IAG), this qualification is ideal for you. The course is also suitable for those wishing to secure a role that involves providing IAG to others. Completing this course would benefit learning support workers, mentors, tutors, outreach works, and people working in voluntary organisations or with adult or community groups. This fully online course covers communication techniques, interpersonal skills, group interactions, and how to store and retrieve information in a way that complies with the law.

Why should I choose the course?

For many organisations, it is vital to be able to offer clear and accurate IAG. It is also essential to know what can legally and professionally be shared. If you provide information, advice, or guidance as part of your role, this level 2 course can help you brush up on your skills and make sure you're aware of the fundamental rules for successful information sharing.

What will I learn?

This course will explore the following aspects of IAG:

  • Exploring communication techniques
  • Studying how values, attitudes and beliefs can affect interactions
  • Developing interaction and interpersonal skills
  • Learning how information, advice or guidance can be explored
  • Learning how group interaction can be utilised
  • Managing information, including storage and retrieval
  • Learning how to comply with the law.

What will the course lead on to?

If you are already employed within this sector or hope to be in the future, this course will boost your skills and make a valuable addition to your CV. If you wish to study further, we have a range of adult courses which can be viewed on our website. For more information, contact our Learner Services Team on 01925 494400 or learner.services@wvr.ac.uk.

What support is available?

We have a team of staff dedicated to providing learning support if required, as well as a Welfare Team that is on hand to offer guidance, support and help when needed. Additionally, eligible students can access a wide range of finance and funding support to help them during their time at college.

Click here for learning support: https://wvr.ac.uk/college-life/learning-support

Click here for finance support: https://wvr.ac.uk/college-life/financial-support

Why should I choose to study the course at Warrington & Vale Royal College?

Warrington & Vale Royal College has been rated as a good college in the latest Ofsted inspection. It has an excellent reputation for vocational courses and responds to specific business needs when requested. The tutors at Warrington & Vale Royal College are highly experienced in their fields and have a great deal of industry knowledge to impart. Our distance learning courses are delivered entirely online, allowing you to benefit from expert teaching in the comfort of your own home.

What are the entry requirements?

There are no specific entry requirements, but you should have access to and be able to use online learning platforms and be able to cope with level 2 literacy.

Are there any additional costs associated with the course?

There are no specific extra costs apart from access to IT and the internet, as well as any books/stationery you wish to purchase yourself.

Careers Information

Course options

Start Any Time

Duration
20 Weeks
Class Times
TBC
Location
Distance Learning
Day(s)
In your own time
Adult Fee
Free*
16-18 Fee
Contact College

Call to Enrol 01925 494 400

Fees Information
This course is FREE*. If you fail to complete the course you will be charged £100 to cover the cost of registration. *Ts&Cs apply.

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