Support for students

Our remote offer

In-line with the national guidance provided to schools and colleges, the college is now able to resume face-to-face teaching for most classes.

However, should any of your classes be delivered remotely, these will take place via your Google Classroom. The expectation for this remote delivery is that where possible each of your classes will begin with real-time (synchronous) online delivery from your teacher via the Google Meet link embedded within your Google Classroom page. During this time, your teacher will provide/present/demo the relevant material for the lesson and set out their expectations clearly. For the remainder of the session your teacher will assess your learning and provide feedback on your work, as appropriate, either synchronously (online together) or asynchronously (independently).

Joining a Google Meet

To join a live Google Meet video lesson you need to:

  1. Access your Google Classroom
  2. Choose an option:
    • At the top of the Stream or Classwork page, tap Meet .
    • On an announcement or post, tap the video meeting link.
  3. To allow Meet to use your camera and microphone, tap Allow.
  4. To join the class video meeting, tap Join meeting.

Online learning support

Please use the online resources provided to you and tell your teacher if you are experiencing any difficulties in accessing the materials or classes.

Visit the student ‘Digital Learning Hub’ for support with Google Classroom and Google Meet as well as other online learning apps and tools.

How work-ready are you?

  • Do you have a suitable device with a camera?
  • Do you have earphones/speakers?
  • Do you have a microphone function ideally on your earphones?
  • Do you have a quiet place to work?

If you feel you need support with any of the above, please contact your progress coach or assessor coach.


Dedicated bus services

Please note, students who use the college bus services must download the Warrington’s Own Buses app and claim their ticket code if they would like to continue using our dedicated bus services.

Details on how to do this have been sent to all bus users and text reminders have been sent.  Please can we ask for your support in this.  Any questions, contact Sue Wilby at or on 01925 494501.


Free College Meals

We would like to be able to provide funds to students who would normally receive free college meals from ourselves.

If you have already given us your bank details, e.g. because you receive a bursary from us, we will process a payment direct to your bank account. The amount you receive will reflect the number of days you are timetabled to attend college each week.  Please note we will make these payments to you each week.

If we do not have your bank account details, we will email you a link to a Tesco e-gift card. This will be sent to the email address on your college record.  If you have not provided us with an email address please email the details to so we can update your record.  If you do open a bank account in the meantime then please email the details to and we will update your record. This will then enable us to process a payment direct to the bank account.



Although we are not in college, staff are on hand to support you with any concerns or queries you may have. If you have any safeguarding or welfare concerns, please contact us via


Health and Welfare

It’s NORMAL to feel fearful, anxious and have increased concerns about your health. We have added a link to Mind which shares some good advice on supporting your mental health during this time.

The college’s pastoral and welfare team are available to help you maintain your psychological health in these challenging times. If you want to get in touch, please email

For any students who need emergency support we would advise contacting your GP or to access A&E, but please be aware that these services may be affected due to the Coronavirus outbreak.

Useful external links for support:

Kooth: Online, free, safe and anonymous online counselling and support
Shout: free, anonymous crisis text service. Text SHOUT to 85258
Papyrus: Confidential advice and support for young people, families, carers and friends who are at risk of suicide or who have been affected by suicide. Please note: Papyrus Hopeline service is partially open, please check their website for further details
Samaritans: Call 116 123
Camerados: An organisation who’s priority is to get people to look out and support for each other.


Career Guidance

If you need career or study advice, our dedicated careers team are just an email away.


To find out more about the college’s careers service, click here.

For those of you considering university, UCAS have issued some guidance which you will find useful.

Parents – make sure you check out the latest issue of Careermag, which will keep you up to date with the latest career and qualification information to support your son/daughter while they learn remotely from home.

National Careers Service support

Kenny Strange, our National Careers Service Adviser, works alongside our Learner Services team. During the Covid-19 period he is available to help any 18+ students or any adult living in the local area with jobseeking, CV support, funding and general careers advice.

Call 0151 600 7841 to book a telephone or Skype appointment or email


Keeping safe online

Now that the college has moved to online learning, it is more important than ever to be aware of online safety. Young people will be using the internet more during this period. Staff at the college are aware of the signs of cyberbullying and other online risks and will implement the same student-centred safeguarding practices as they usually do in college.

There is a lot of support available to enable you to keep your child safe online, please see the useful links below:

Thinkyouknow (advice from the National Crime Agency to stay safe online)
Internet matters (support for parents and carers to keep their children safe online)
Parent info (support for parents and carers to keep their children safe online)
LGfL (support for parents and carers to keep their children safe online)
Net-aware (support for parents and careers from the NSPCC)



Google Classroom:

Please use the online resources provided to you and tell your tutors if you are experiencing any difficulty in accessing the materials and classes.

Click here for more information on how to access Google Classroom.


Key staff contacts

16-18 courses Curriculum Area Contacts

Adult Courses Curriculum Area Contacts


DfE helpline

The Department for Education (DfE) has launched a new helpline to answer questions about coronavirus (COVID-19) related to education.

Staff, parents and students can contact the helpline by telephone and email.

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)


Government launches Covid-19 Information Service on WhatsApp

To use the free Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.